Business Continuity Tiers are used by 95% of the organization. Did you ever wonder what’s the point of adding another layer of information to an already complex Business Continuity Program? Well we have an answer for you…
When talking about the business process recovery, one might define an RTO (or MAD – Maximum Allowable Downtime) based on the specific business process’ requirements. Think of the time, when you have 10 different business processes, all with the different MAD numbers. One could have a MAD of <4 hours, while another <5, then another one <24, and so on. Managing them would be a nightmare. Also, how do you ensure that they are all recovered on time, and tested on time? Would the recovery strategies be different for each one?
The answer to the question is simple: create a few “containers”, and put the business processes into each of the containers depending on the MAD. For instance, all of the critical processes that would have to be recovered within <4 hours would be put in the container #1. We’ll just call it Tier 1 for that matter. All of the processes that would have to be recovered next would then be put into the container #2 with <24 hour MAD. We’ll call this container Tier 2. At the end, you may end up with only 4 tiers. The same method applies when working with a larger amount of business processes. When working with 200 processes, they could still end up in only 4 tier brackets. It’s that simple!
Here’s a free tip: we recommend the following tier structure below.
- Tier 1: <4 hours RTO or MAD
- Tier 2: <24 hours RTO or MAD
- Tier 3: <5 days RTO or MAD
- Tier 4: best effort (<30 days RTO or MAD)
Stay tuned for more Business Continuity tips and tricks.